Program Support Assistant Overview

Administrative Support

• Take clear and accurate notes during meetings, assessments, and site visits

• Assist with scheduling, calendar updates, and task coordination

• Organize and maintain digital and physical files and records

• Track routine activities such as meetings, site visits, mileage, and follow-ups

• Support basic email and phone communication as directed

• Assist with simple research and document preparation

Field and Program Support

• Travel with staff to school sites and professional appointments as needed

• Help organize and transport assessment materials, tools, and equipment

• Track and maintain inventory of supplies and materials

• Assist with documentation of site visits and field activities

Logistics and Errands

• Complete business-related errands such as supply pickup, mailing, and document delivery

• Assist with coordinating basic logistics, including deliveries and pickups

Office Support

• Maintain organization and cleanliness of shared office spaces

• Support general office needs, including filing, organizing, and supply management

Qualifications

• High school diploma or equivalent

• Strong organizational skills and attention to detail

• Clear and professional communication skills

• Ability to follow directions and complete tasks reliably

• Ability to manage multiple small tasks throughout the day

• Basic proficiency with email, calendars, and Google Workspace

• Valid driver’s license, clean driving record, and reliable transportation

• Dependable and able to work independently when needed

Preferred Qualifications

• Prior experience in an administrative, office, or support role

• Experience working in a small business or team-based environment

Work Environment and Requirements

• Regular travel to school sites, office, and/or community locations is required

• Must pass a background check 

• Must provide proof of current TB clearance

• Must complete required annual trainings to maintain eligibility to work on school campuses

Our Values

• Professionalism and Respect: We prioritize respectful, collaborative working relationships across all roles and settings

• Commitment to Diversity: We value diverse perspectives and create an inclusive environment where all team members are supported

• Team Collaboration: We work collectively to support students, school partners, and one another

• Accountability: We take ownership of our work and maintain high standards of quality and reliability

• Continuous Learning: We value curiosity, growth, and ongoing professional development